IMMIGRATION DIVISION LAUNCHES NEW CALL CENTRE...for Passport Appointments

The Ministry of National Security wishes to advise members of the public that the Trinidad and Tobago Immigration Division has operationalised a new call centre for the booking of Passport Appointments.
Nationals seeking an appointment for a new Machine Readable Passport or for a renewal are asked to call (868) 225-4664, callers will be prompted to select option “2” when the call connects.
Members of the public are asked to note that the previous telephone system (868) 627-7277 will be discontinued. In an effort to improve service delivery, nationals with pending passport appointments made on the previous telephone system should urgently contact the Immigration Division by calling (868) 225-4664 with the reference number previously received in order to reconfirm the appointment.
As part of an ongoing process, the public can look forward to further enhancements in the delivery of immigration services including quicker servicing time and an improved public interface system.

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